Contact BDIELTS

A real person reads these. If you are a student, your institute can usually help fastest — it manages your account, your tests and your payments. For anything else, here we are.

What to include

• A problem during a test — your email address, the test name, and roughly when it happened.
• A payment or top-up — the amount, how you sent it, and the transaction number.
• A band that looks wrong — which test and which skill. We can have marking reviewed.
• An institute enquiry — your institute's name and where you are. Or just apply directly; applying is free.